Cases

Real communication and revenue architectures: design decisions, constraints, and handover documentation. No marketing. No promises.

INTECO case

INTECO — Enterprise omnichannel architecture

CRM as the system of record, messaging + voice with per-contact traceability and operational control.

  • CRM-centric architecture
  • Unified timeline
  • Technical handover
View case EleSeg case

EleSeg — Vendor-independent omnichannel architecture

Private infrastructure without SaaS lock-in, with security boundaries, control, and full traceability.

  • No lock-in by design
  • Integrated private PBX
  • Control guidelines
View case AllInExpress case

AllInExpress — High-volume omnichannel architecture

CRM-centric design for high volume, operational visibility, and scalability readiness.

  • Scale-ready
  • Interaction control
  • Scope + handover
View case